Last Updated: November 27, 2025
NovaPays (“we,” “us,” or “our”) is committed to protecting your privacy and securing your personal and financial information. This Privacy Policy outlines how we collect, use, and protect your data when using our financial services.
We may collect the following information:
Name, email, phone numberResidential address and countryPayment methods and bank detailsGovernment-issued identification and verification documentsFinancial, transactional, and account activity data
We automatically collect:
Device details and IP addressBrowser type, operating system, and versionUsage behavior and interaction logsCookies and tracking technologies
We use personal information to:
Deliver and improve our financial servicesProcess payments and manage your accountVerify identity and comply with KYC/AML lawsDetect fraud and protect platform securityProvide customer support and notificationsPersonalize user experienceCommunicate service-related updates
We do not sell your information. We share data only when necessary:
Service Providers: Payment processors, banks, hosting partners, identity verification servicesCompliance & Legal: As required by regulators, law enforcement, or court ordersBusiness Transfers: During mergers, acquisitions, or corporate restructuringWith Your Consent: When you authorize sharingSecurity: To prevent fraud or protect NovaPays and its users
We use advanced security measures including encryption, secure API protocols, tokenization, and access controls. While we strive for maximum security, no digital system is completely risk-free.
You may:
Access or update your personal informationRequest corrections or deletionClose your account and request data removalOpt out of marketing communicationsRequest data portabilityWithdraw consent where applicable
To exercise your rights, contact us via support.
NovaPays uses cookies to improve performance, enhance user experience, and analyze usage. You may disable cookies, but some features may not function properly.
NovaPays is not intended for individuals under 18. We do not knowingly collect data from minors.
Your information may be stored or processed in countries outside your residence. We ensure that adequate legal and security safeguards are applied.
We may update this Privacy Policy at any time. Continued use of NovaPays after updates indicates acceptance of the revised policy.
For privacy-related questions or requests, contact us at:
support@novapays.co